Frequently Asked Questions
Everything you need to know about our handcrafted furniture and delivery services.
What is the standard delivery timeframe for my order?
Most of our sofas and large furniture items are delivered within 7 to 14 business days. You will receive a tracking link and a confirmed delivery window once your order has been processed by our logistics team.
Do you offer white-glove assembly services?
Yes, we offer a professional room-of-choice delivery and assembly service for a small additional fee. Our expert team will set up your new furniture and remove all packaging materials for you.
What is your return policy if I am not satisfied?
We offer a 14-day cooling-off period. If you are not completely happy with your purchase, you can return it in its original condition for a full refund, minus any applicable collection charges.
Does my furniture come with a warranty?
All Honeypot Furniture products come with a comprehensive 12-month manufacturer's warranty covering structural defects and craftsmanship to ensure your peace of mind.
Can I request fabric samples before I buy?
Absolutely. We understand that choosing the right texture and color is important. You can order up to five free fabric swatches through our website to help you make the perfect choice for your home.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options through our partners, allowing you to spread the cost of your new furniture over monthly installments.